Hi Renita Thomas,
We’re really sorry to hear this and understand how disappointing it can be.
We would like to clarify that the order was successfully fulfilled and shipped from our end. However, as per the tracking details, the shipment was unfortunately returned to us due to unforeseen logistical issues. We had also informed you about this update earlier.
Please accept our sincere apologies that the order could not reach you despite our best efforts. Every customer is extremely important to us, and we always strive to serve our extended family in the best possible way.