Hi Sakshi,
Thank you for taking the time to share your rating with us. We’re truly sorry to see that your experience did not meet your expectations. While we appreciate your feedback, it would have really helped us understand things better if you had shared a few details about what went wrong.
That said, we’ve already asked our customer support team to personally reach out to you to understand your concerns and work on them. Your feedback is extremely valuable to us, and we sincerely hope we get a chance to improve your experience and earn the remaining stars.